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FAQ Center of TunePat Amazon Music Converter for Mac


I have received the license code. How to register TunePat Amazon Music Converter?

[1]Run TunePat Amazon Music Converter on Mac and log in your Amazon Music unlimited account. Click Apple menu bar and click TunePat Amazon Music Converter > Resgister, then you will get the registration window. You can copy and paste the registration Email and Code into the registration pop up dialog.

[2]Fill the two blanks with your registration Email and license code that you have received from the email. Then click "OK" to register the program.

Register TunePat Amazon Music Converter Mac

What can I do if I get the message "Invalid Code" when trying to register TunePat Amazon Music Converter?

[1]The registration code is case sensitive. And, please do not add blank at the beginning or the end of the word. You can also copy and paste the Email address and Code into the registration pop up dialog.

[2]If you still get the error message, please contact our support team via [email protected] for help.

Why can I only convert the first 3 minutes of each audio?

The trial version of TunePat Amazon Music Converter only allows trial users to convert 3 music files at a time and convert the first 3 minutes of each song for sample testing. To unlock this restriction, please purchase a license

TunePat trial version limitation

What kinds of music does TunePat Amazon Music Converter support converting? What output format can it export?

You can use TunePat Amazon Music Converter to download song, album or playlist from Amazon Music to MP3, AAC, WAV or FLAC format.

Can I use TunePat Amazon Music Converter to convert the entire playlist from Amazon?

Of course, you can use TunePat Amazon Music Converter to convert the entire playlist, artist or album from Amazon Music.

Why can't I play music online when I use TunePat Amazon Music Converter?

For the sake of providing users with the best conversion rate, TunePat Amazon Music Converter adopts a new conversion technology. However, it is a pity that now the program doesn't support online music playback.

How to open TunePat Apps on macOS 10.15 Catalina?

Since macOS 10.15 catalina introduces new security mechanisms, a software from the internet or directly from an unidentified developer will be suspected as malware and failed to install it on Mac. To deal with it, please follow How to Open TunePat on macOS 10.15 Catalina.

Does TunePat support Amazon Music HD?

No. We have a plan to support Amazon Music HD in the future, but currently, TunePat Amazon Music Converter doesn't support Amazon Music HD.

When converting music, the program prompts "Session Expired", why?

The program is currently under maintenance and a new version will be released soon. Please wait with patience.

Note: If above solutions still cannot fix your problems, please provide the following information to our support team via [email protected]. We will reply to your message within 24 hours on weekdays and 48 hours on weekend. And we will submit your feedback to our developers and inform you if the solution is available.

  • 1. Please send us the detailed info of your Mac OS.
  • 2. Are you a Prime Music user or Amazon Music Unlimited user? And which country/region does your Amazon Music account belong to?
  • 3. What is the output format you choose?
  • 4. Did the problem happen to a certain audio file or to all audio files?
  • 5. Please send us the log files. You can find them by going to the program, click the Menu button (on the upper right corner) > Open log file. You will see a logs folder, please send us all the files in this folder.

Open log file on TunePat Mac