To top

FAQ Center of TunePat Any Audiobook Converter for Windows


I have received the license code. How to register TunePat Amazon Music Converter?

[1]Launch TunePat Any Audiobook Converter on PC, then click the key icon or Menu icon icon to get the registration window. Copy and paste the registration Email and Code into the registration pop up dialog.

[2]Fill the two blanks with your registration Email and license code that you have received from the email. Then click "OK" to register the program.

Register TunePat Any Audiobook Converter

What can I do if I get the message "Invalid Code" when trying to register TunePat Any Audiobook Converter?

[1]The registration code is case sensitive. And, please do not enter a blank key at the beginning or at the end of the word. You can also copy and paste the Email and Code into the registration window.

[2]If you still get the error message, please contact our support team via [email protected] for further help.

Why cannot I get the whole file with TunePat trial version?

TunePat trial version only allows trial users to convert the first 1/3 part of each book. To unlock this restriction, please purchase a license

TunePat Any Audiobook Converter trial version limitation

What kinds of music does TunePat Any Audiobook Converter support converting? What output formats can it export?

TunePat Any Audiobook Converter supports converting the purchased Audible AA/AAX audiobooks to M4A, M4B, and MP3 format at a faster speed.

What's the difference among the three subscription plans - 1 month, 1 year and Lifetime?

In order to meet people's needs and provide a better service, TunePat offers 3 subscription plans. Below are something that should be informed:

1. There are 3 types of subscription plans for your choice (1 month/ 1 year/ Lifetime). Your plan will determine how long you can use the program to convert audiobooks from Audible.

2. If you purchase a 1-month or 1-year subscription, to ensure the service, the two license types will auto-renew after 1 month or 1 year. If you don't need it anymore, you can cancel the renewal subscription at any time.

3. Each license can be used on one PC only.

4. TunePat commits a 100% money-back guarantee within 5 days for TunePat Any Audiobook Converter 1-month & 12-month plan, and 30 days for the lifetime plan. For more details, please visit Refund Policy.

If you have other questions about the subscription, please read TunePat Subscription FAQ.

Why can't I keep the chapters of the Audiobooks?

If you want to keep audiobooks by chapter, you first need to make sure that you are using the Add from local computer module and not the Add from Audible library module. The latter does not support this feature.

Also, you need to ensure that the file you are importing from your local folder is in AAX and not AA format. AA format source files are not currently supported for per-chapter retention.

load aax audiobook to tunepat

After successfully importing an AAX file, go to the settings screen. You will need to select the output format as "Original", "M4A", or "M4B". If you have selected the output format as MP3, chapter-by-chapter retention of audiobooks is not supported.

convert audiobook to m4a

Finally, before starting the conversion, you need to click on the Advanced Settings button on the right hand side as shown in the image below. In there, check the "Split by chapters" option.

choose to split audiobooks by chapters

Note: If the above solutions still cannot fix your problems, please provide the following information to our support team via [email protected]. We will reply to your message within 24 hours on weekdays and 48 hours on the weekend. And we will submit your feedback to our developers and inform you if the solution is available.

  • 1. Which Windows OS are you using? Windows 7/8/10/11? 32 bits or 64 bits?
  • 2. What is the output format you choose?
  • 3. Did the problem happen to a certain file or to all files?
  • 4. Please send us the log files. You can find them by going to the program, click the Menu button (on the upper right corner) > Open log file. You will see a logs folder, please send us all the files in this folder.

Open log file on TunePat

Follow US

Support Center