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FAQ Center of TunePat YouTube Music Converter for Mac

FAQ

I have received the license code. How to register TunePat?

[1]Launch TunePat YouTube Music Converter on Mac and log in to your YouTube Music account. Click the Apple menu bar and click TunePat YouTube Music Converter > Register, then you will get the registration window. Copy and paste the registration Email and Code into the registration pop-up dialog.

[2]Fill the two blanks with your registration Email and license code that you have received from the email. Then click "Confirm" to register for the program.


Register TunePat YouTube Music Converter Mac

What can I do if I get the message "Invalid Code" when trying to register TunePat?

[1]The registration code is case-sensitive. And, please do not add a blank at the beginning or the end of the word. You can also copy and paste the Email address and Code into the registration pop-up dialog.

[2]If you still get the error message, please contact our support team via [email protected] for help.

Why can I only convert the first 3 minutes of each audio?

TunePat trial version only allows trial users to convert 3 music files at a time and convert the first 3 minutes of each song for sample testing. To unlock this restriction, please purchase a license


TunePat trial version limitation

What's the difference between the three subscription plans - 1 month, 12 months, and lifetime?

In order to meet people's needs and provide a better service, TunePat offers 3 subscription plans. Below are something that should be informed:

1. There are 3 types of subscription plans for your choice (1-month/ 12-month/ lifetime). Your plan will determine how long you can use the program to convert YouTube music. And each license can be used on one PC only.

2. To ensure the service, the subscription of the 1-month plan & 12-month plan will auto-renew. If you don't need it anymore, you can cancel the renewal subscription at any time.

3. TunePat commits a 100% money-back guarantee within 5 days for the 1-month plan & 12-month plan and accepts the refund request within 30 days for the lifetime subscription. This agreement is effective from the day of purchasing. For more details, please visit Refund Policy.

If you have other questions about the subscription, please read TunePat Subscription FAQ.

What kinds of music does TunePat support converting? What output format can it export?

With TunePat YouTube Music Converter, you can convert YouTube Music tracks, albums, or playlists to MP3, AAC, WAV, FLAC, or ALAC formats.

TunePat trial version limitation

Can I use TunePat to convert the entire playlist from YouTube Music?

Of course, you can use TunePat YouTube Music Converter to convert the entire playlist, artist, or album from YouTube Music.

Does TunePat YouTube Music Converter for Mac support Apple M1 Macs?

Yes. TunePat YouTube Music Converter for Mac fully supports the Macs equipped with the Apple M1 chip. Please make sure you are running the latest version of the program. Otherwise, please download the latest version from Download Center.

What should I do when the app cannot be opened on macOS 10.15 Catalina?

Since macOS 10.15 Catalina introduces new security mechanisms, software from the internet or directly from an unidentified developer will be suspected as malware and fail to install on Mac. To deal with it, please follow How to Open TunePat on macOS 10.15 Catalina.

Note: If the above solutions still cannot fix your problems, please provide the following information to our support team via [email protected]. We will reply to your message within 24 hours on weekdays and 48 hours on weekends. And we will submit your feedback to our developer and inform you if the solution is available.

  • 1. Please send us the detailed info on your Mac OS.
  • 2. What is the output format you choose?
  • 3. Please send us YouTube Music tracks or playlist links that you converted for a test.
  • 4. Please send us two log files of TunePat. You can find them by going to the TunePat program, Menu > Open Log File. Then click the logs folder and you will see the log files, please send us all the log files.

Open log file on TunePat Mac

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