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FAQ Center of TunePat YouTube Music Converter for Windows

FAQ

How to register TunePat YouTube Music Converter?

Launch TunePat YouTube Music Converter from your computer. Click on the Key icon or go to the Menu > Register. Then you will find a pop-up. Copy and paste the registration Email and Code into the registration dialog and click on Confirm.


Register TunePat Spotify Music Converter

What to do if I get the prompt "Invalid Code" when I register TunePat?

[1] The registration code is case-sensitive. So please do not add a blank at the beginning or at the end of the word. The best way is to directly copy and paste the Email address and Code into the registration pop-up dialog.

[2] Please note that if your TunePat license does not match the program you downloaded. We have several similar but different programs. Also, the Mac program and the Windows program are different. You can't use the license for Windows to activate the Mac version. If you buy the wrong version, please contact our support team ([email protected]) ASAP. Or if you need the mac version, you can buy it from here.

[3] If you still get the error message, please contact our support team via [email protected] for help.

Why can I only convert the first 3 minutes of each audio?

In the TunePat YouTube Music Converter trial version, you can:
[1] Only convert 3 music files at a time.
[2] Only convert the first 3 minutes of the songs.
You can click on the Free trial option to have a try. If you want to unlock the restriction above, please click on the Buy Now option to purchase one license.


TunePat trial version limitation

Can TunePat support converting YouTube songs with a free account?

Yes, you can use TunePat to download music tracks, playlists, and albums from YouTube with a Free or Premium account.


What's the difference among the three subscription plans - 1 month, 12 months and lifetime?

In order to different needs and let our users have a better experience, there are 3 types of subscription plans for your choice (1-month/ 12-month/ lifetime). And you should know the following points:

1. Your plan will determine how long you can use the full version to convert YouTube Music.

2. Each license can be only used on one computer only. If your old computer is damaged, you need to replace it with a new one, please contact our support team ([email protected]). They will help you fix the registration issue.

3. The license of the 1-month & 12-month plan will be renewed automatically. If you don't need it anymore, you can cancel the renewal subscription at any time.

4. If your refund request is in accordance with our Refund Policy, TunePat commits a 100% money-back guarantee within 5 days for a 1-month & 12-month plan and accepts the refund request within 30 days for the lifetime subscription. This agreement is effective from the day you purchased TunePat.

If you have other questions about the subscription, find more details here: TunePat Subscription FAQ.

Can I use TunePat to convert the entire playlist from YouTube Music?

Of course, you can use TunePat to convert the entire playlist, artist or album from YouTube Music.

Can I save the output music files in the same order as the original playlist?

On the Settings window of TunePat YouTube Music Converter. You can add the Playlist Index into the Output File Name option. Then go to choose the songs you wish to convert and start converting. The converted music files will be saved in the same order as the original playlist.


output file name settings

Note:

If the above solutions still cannot fix your problems, please provide the following information to our support team via [email protected]. We will reply to your message within 24 hours on weekdays and 48 hours on weekends. And we will submit your feedback to our developer and inform you if the solution is available.

  • 1. Please send us a screenshot or a video of the issue you encountered. It would be helpful for analyzing the issue.
  • 2. Which Windows OS are you using? Windows 7, 8, 10 or 11? 32 bits or 64 bits?
  • 3. What’s the output format you chose?
  • 4. Did the problem happen to a certain audio file or to all audio files?
  • 5. Please send us the log files for further analysis. You can find them by going to the program, and clicking the Menu (on the upper right corner) > Open log file, you will see a "logs" folder, please send us all files in this folder.

Open log file on TunePat

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